Privacy Policy

At D’Sabroso know that you care how the information we receive from you is used and stored and we appreciate your trust. We will always handle your personal information securely and carefully. We will comply with all applicable Malaysia privacy laws and ensure our staff are aware of their obligations.


The information we learn from customers helps us personalize and continually improve your shopping experience at D’Sabroso. Here are the types of information we gather.


We respect your privacy and appreciate your business. Only specific employees or sub-contractors in our customer care, marketing, store, warehouse systems and IT areas have access to your personal information, and only under strict controls and procedures. Obviously, we may need to share your name and address and at times phone number with our freight carrier to ensure reliable and efficient delivery of your orders. If required, we will also share this information with organisations who carry out credit, fraud and other security checks. At no other time do we ever provide your contact details or payment information to any other third party vendor, associate or service provider.


This website is operated by D’Sabroso. Throughout the site, the terms “we”, “us” and “our” refer to D’Sabroso. D’Sabroso offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.


We receive and store any information you enter on our web site or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, fulfilling orders, customizing future shopping for you, improving our store features, and communicating with you.


We receive and store certain types of information whenever you interact with our website. For example, like many web sites “cookies” are used to obtain certain types of information when your Web browser accesses our website. Cookies are alphanumeric identifier text files that are transferred to your computer’s hard drive through your Web browser to enable our systems to recognize your browser and to provide features such as storage of items in your Shopping Cart between visits.


To improve our service and your shopping experience. We will sometimes send you newsletters with our special offers, new products and special events. We will also email to notify you of changes to our policies, and for your order confirmations. If you do not want to receive e-mail from us, other than order notifications and receipts, please let us know by emailing or to unsubscribe to the newsletter reply follow the link on the bottom of the newsletter to unsubscribe.

D’Sabroso (“we” and “us”) is the operator of ( (“Website”). By placing an order through this Website you will be agreeing to the shipping terms below. These are provided to ensure both parties are aware of and agree upon this arrangement to mutually protect and set expectations on our service.

1. General
Subject to stock availability. There may be a stock discrepancy and we will not be able to fulfill all your items at time of purchase. In this instance, we will fulfill the available products to you, and contact you about whether you would prefer to await restocking of the backordered item or if you would prefer for us to process a refund.

2. Shipping Costs
Shipping costs are calculated during checkout based on weight, dimensions and destination of the items in the order. Payment for shipping will be collected with the order.

3. Terms & Conditions

3.1 Transit Time Domestically (Malaysia)
In general, domestic shipments are in transit for 2 – 5 business days.

3.2 Transit time Internationally
Generally, orders shipped internationally are in transit for 3 – 15 days depending on the destinations. This varies greatly depending on the courier service. We take steps to ensure shipment delays will be kept to a minimum.

3.3 Change Of Delivery Address
For change of delivery address requests, we are able to change the address before the order has been arranged for shipment or dispatched.

3.4 P.O. Box Shipping
D’Sabroso do not ship to P.O. box addresses.

3.5 Military Address Shipping
We are unable to ship to military addresses.

3.6 Items Out Of Stock
If an item is out of stock, we will cancel and refund the out-of-stock items and dispatch the rest of the order.

3.7 Delivery Time Exceeded
If delivery time has exceeded the forecasted time, please contact us so that we can conduct an investigation

3.8 Tracking Notifications
When your order status moves to Shipped, customers will receive a tracking link on their order page from which they will be able to follow the progress of their shipment based on the latest updates made available by the shipping provider.

4. Import Duties & Taxes
Import duties and taxes for international shipments may be liable to be paid by the purchaser (your kind self) upon arrival in the destination country. This varies from country to country and is often undefined! We encourage you to be aware of these potential costs before placing an order.
Note: There will be no recalls or refunds for abandoned shipments

5. Cancellations
We do not accept cancellation once an order is in the production stage.

6. Customer service
For all customer service enquiries, please email us at